Product Details
Topics Covered
- Performance measures
- Organizational performance measurements
- KPIs
- Balanced scorecard
- Net Promoter Score (NPS)
- Performance assessment
- Organizational tactics and strategy
Key Features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
Course Preview
Course Description
Learning Outcomes
- Explain how performance measures are used in different settings
- Differentiate among various organizational performance measurements
- Describe the advantages and disadvantages of KPIs
- Describe the advantages and disadvantages of the Balanced Scorecard
- Describe the advantages and disadvantages of a Net Promoter Score
- Explain the relationship between performance assessment and organizational tactics and strategy
- Assess the validity of performance measures for an organization based on a brief case study
Notes
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.
Project Management Institute, , the Registered Education Provider logo, Project Management Professional, , Project Management Body of Knowledge, , Agile Certified Practitioner, -, Risk Management Professional, -, the Talent Triangle, and the Talent Triangle logo are marks of the Project Management Institute, Inc.
Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (® Guide) - Sixth Edition, Project Management Institute Inc., 2017.
The following list outlines the you will earn for completing this course, based on the certifications you have.
CAPM®/PMP®/PgMP® |
|---|
| Ways of Working PDUs: 2 |
| Power Skills PDUs: 0 |
| Business Acumen PDUs: 3 |
| TOTAL: 5 |
PfMP® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 0 |
| Business Acumen PDUs: 3 |
| TOTAL: 3 |
PMI-ACP® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 0 |
| Business Acumen PDUs: 3 |
| TOTAL: 3 |
PMI-PBA® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 0 |
| Business Acumen PDUs: 3 |
| TOTAL: 3 |
PMI-RMP® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 0 |
| Business Acumen PDUs: 3 |
| TOTAL: 3 |
PMI-SP® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 0 |
| Business Acumen PDUs: 3 |
| TOTAL: 3 |
