Product Details
Topics Covered
- Importance of emotional intelligence
- Emotional awareness
- Healthy self-confidence
- Emotional discipline
- Adaptability
- Empathy
- Social/organizational orientation
- Drive
- Influence
- Aptitude for collaboration
- Improving EI
Key Features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
Course Preview
Course Description
Learning Outcomes
- Discuss the role of emotional intelligence for managers
- Explain why improving emotional intelligence can have a positive impact on managerial performance
- Recognize the importance of emotional intelligence in successful management
- Discuss the nine key EI factors
- Apply EI factors to business management scenarios
Notes
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.