Skye Learning Leading and Managing Small Businesses - Details Page

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Product Details

Suite Certificate IconLeading and Managing Small Businesses Course Icon
Estimated length: 3 hours
Access Time: 90 days
Course rating is 100%
Leading and Managing Small Businesses current price is $79

Topics Covered

  • Leadership
  • Management
  • Ethics
  • Scientific management
  • Leading and managing teams
  • Leading during periods of change and stress
  • Emotional intelligence
  • Policies and compliance challenges
  • Managing customer service
  • Coaching
  • Giving feedback
  • Managing conflict

Key Features

  • Mobile-friendly
  • Audio-enabled
  • Fully accessible
  • Games & Flashcards
  • Expert-supported
  • Video content

Course Preview

Course Description

Small business leaders are responsible for inspiring employees to do their part to bring about the organization's goals. Good leaders must have a vision of where the business is going, possess strong communication skills, and be able to bring out the best in the people they lead to make that vision a reality. While the fundamentals of leadership and management are the same in large and small business settings, one or two bad leaders can more quickly have a ...

Learning Outcomes

  • Define leadership
  • Describe various leadership styles, bases, qualities, and skills
  • Compare and contrast theories of leadership
  • Explain the importance of ethics in leadership
  • Distinguish between leadership, administration, and management
  • Compare and contrast management styles
  • Explain the role of management during periods of stress and change
  • Understand the importance of emotional intelligence
  • Explain the importance of managerial qualities like being decisive and delegating appropriately
  • Consider methods for motivating employees
  • Provide employees with effective, constructive feedback
  • Describe approaches to conflict management

Notes

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.

Project Management Institute, , the Registered Education Provider logo, Project Management Professional, , Project Management Body of Knowledge, , Agile Certified Practitioner, -, Risk Management Professional, -, the Talent Triangle, and the Talent Triangle logo are marks of the Project Management Institute, Inc.

Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (® Guide) - Sixth Edition, Project Management Institute Inc., 2017.

The following list outlines the you will earn for completing this course, based on the certifications you have.

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