Product Details
Topics Covered
- Organizational structures
- People management
- Manage remote employees
- HR fundamentals
- Leading empowered teams
- Managing difficult employee behavior
- Emotional intelligence
- Communication skills
- Managing meetings
- Negotiation skills
- Time management
- Change management
Key Features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
Course Preview
Course Description
Learning Outcomes
- Identify key strategies for managing people, including remote workers
- Distinguish between managers and individual contributors as well as the various types of organizational structures
- Describe the process of hiring, training, and developing employees and memorize key HR laws
- Support an empowered team and promote high employee performance
- Identify the various types of difficult employee behavior and understand when to coach, discipline, or terminate an employee
- Demonstrate emotional intelligence and identify strategies for in-person and virtual communication
- Determine what should occur before, during, and after a meeting
- Approach negotiation thoughtfully by considering the negotiation type and employing tools like reservation price, ZOPA, and BATNA
- Demonstrate time management skills, including prioritization and setting SMART goals
- Support change initiatives within your organization and minimize employee resistance
Notes
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
As an
Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive
credit. Learners will have three attempts at all graded assessments.Project Management Institute,
, the Registered Education Provider logo, Project Management Professional, , Project Management Body of Knowledge, , Agile Certified Practitioner, - , Risk Management Professional, - , the Talent Triangle, and the Talent Triangle logo are marks of the Project Management Institute, Inc.Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (
® Guide) - Sixth Edition, Project Management Institute Inc., 2017.The following list outlines the
you will earn for completing this course, based on the certifications you have.