Product Details
Topics Covered
- Customer service
- Customer groups
- Legal contracts
- Detecting fraud
- Codes of conduct
- Banking regulation in the U.S.
- The economy of banking
- Careers in banking
- The Federal Reserve
- Understanding currency
- The future of banking
Key Features
- Mobile-friendly
- Audio-enabled
- Fully accessible
- Expert-supported
Course Description
This course contains the Center for Financial Training & Education Alliance's (CFTEA) online exam for the Modern Banking Representative Certification (MBRC). As a modern certification in today's business world, the nationally accepted MBRC covers material designed to provide relevant knowledge to new and entry-level employees as they develop and advance in their professional careers at financial institutions.
Notes
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.
