Product Details
Topics Covered
- Stakeholder identification
- Stakeholder groups
- Stakeholder engagement
- Stakeholder map
- Stakeholder communication
- Stakeholder matrix
- Stakeholder analysis
- Stakeholder communication
- Customers
- Salience Model
- Power/Interest Grid
Key Features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content
Course Preview
Course Description
As a project leader, your project's stakeholders are some of your greatest assets. However, those assets are only valuable if you collaborate with and involve them on a regular basis. Customers, colleagues, team members, management, the community at large—they all have something to offer, but to capitalize on these resources, you'll need effective interaction and continuous stakeholder engagement to uncover their true worth.
Learning Outcomes
- Recognize the different categories of stakeholders
- Identify and engage with those stakeholders to enhance project success
- Construct a communication plan that fosters stakeholder and employee interaction and engagement
- Employ tools and techniques to help you analyze stakeholders and manage their involvement
- Explain how power, urgency, and legitimacy affect stakeholder status
- Differentiate between push, pull, and interactive communication
- View employees and customers as important stakeholders whose needs must be taken into consideration
- Describe how to encourage employee involvement and foster favorable project performance
Notes
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.
Project Management Institute, , the Registered Education Provider logo, Project Management Professional, , Project Management Body of Knowledge, , Agile Certified Practitioner, -, Risk Management Professional, -, the Talent Triangle, and the Talent Triangle logo are marks of the Project Management Institute, Inc.
Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (® Guide) - Sixth Edition, Project Management Institute Inc., 2017.
The following list outlines the you will earn for completing this course, based on the certifications you have.
CAPM®/PMP®/PgMP® |
|---|
| Ways of Working PDUs: 0.75 |
| Power Skills PDUs: 1.5 |
| Business Acumen PDUs: 0.75 |
| TOTAL: 3 |
PfMP® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 1.5 |
| Business Acumen PDUs: 0.75 |
| TOTAL: 2.25 |
PMI-ACP® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 1.5 |
| Business Acumen PDUs: 0.75 |
| TOTAL: 2.25 |
PMI-PBA® |
|---|
| Ways of Working PDUs: 0.5 |
| Power Skills PDUs: 1.5 |
| Business Acumen PDUs: 0.75 |
| TOTAL: 2.75 |
PMI-RMP® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 1.5 |
| Business Acumen PDUs: 0.75 |
| TOTAL: 2.25 |
PMI-SP® |
|---|
| Ways of Working PDUs: 0 |
| Power Skills PDUs: 1.5 |
| Business Acumen PDUs: 0.75 |
| TOTAL: 2.25 |
