Skye Learning Frontline Manager®: Teams and Groups - Details Page

Product Details

Topics Covered

  • Teams and groups
  • Frontline managers and team leadership
  • Empowered teams
  • Types of teams
  • Team building
  • Avoiding groupthink
  • Team diversity
  • Fostering creativity and innovation
  • Conflict resolution
  • Team motivation
  • Tools for collaboration
  • Managing remote teams

Key Features

  • Mobile-friendly
  • Audio-enabled
  • Badge and credit-awarding
  • Fully accessible
  • Games & Flashcards
  • Expert-supported
  • Video content

Course Preview

Course Description

Learning Outcomes

  • Describe the differences between teams and groups
  • List types of teams and common characteristics of effective teams
  • List Edgar Schein's types of decision-making strategies for teams and groups
  • Identify different strategies for team building
  • Recall the stages of Bruce Tuckman's model of team development
  • Describe methods for understanding and motivating team members
  • Select effective methods for helping to foster a diverse and inclusive team environment
  • Identify strategies for fostering a culture of creativity and innovation in a team setting
  • Name and describe common tools for facilitating team collaboration
  • Describe strategies for managing a team in a remote work setting
  • Identify conflict resolution strategies

Notes

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.