Skye Learning Frontline Manager®: Coaching laboral - Details Page

Product Details

Topics Covered

  • Coaching versus tutora
  • El modelo GROW
  • Inteligencia emocional
  • Estilo de liderazgo
  • Escucha activa

Key Features

  • Mobile-friendly
  • Badge and credit-awarding
  • Fully accessible
  • Games & Flashcards
  • Expert-supported
  • Video content

Course Preview

Course Description

Learning Outcomes

  • Explicar cmo proporcionar coaching a los empleados es vital para la gestin en cualquier organizacin
  • Diferenciar entre coaching y tutora
  • Explicar por quİ desarrollar la inteligencia emocional puede tener efectos positivos en el rendimiento gerencial
  • Reconocer el rol de los lderes para marcar la pauta en la cultura organizativa y del equipo
  • Identificar seales de la necesidad de coaching
  • Resumir el modelo GROW para el coaching
  • Explicar la tİcnica SMART de fijacin de objetivos
  • Describir la escucha activa y analizar su importancia al comunicarse con los empleados
  • Analizar el proceso de coaching de monitoreo y seguimiento


This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.