Skye Learning Managing People - Details Page

Product Details

Topics Covered

  • Managing subordinates
  • Managing peers
  • Managing superiors
  • Managing customers
  • Delegation
  • Emotional intelligence (EI)
  • Empowering management
  • Organizational structures
  • Motivation
  • Empowered teams
  • Coaching employees
  • Discipline

Key Features

  • Mobile-friendly
  • Audio-enabled
  • Badge and credit-awarding
  • Real-world case studies
  • Fully accessible
  • Games & Flashcards
  • Expert-supported
  • Video content

Course Preview

Course Description

Learning Outcomes

  • Describe how managers must handle people--subordinates, peers, superiors, and customers--to achieve goals
  • Explain how delegation is a key tool for managing
  • Discuss the role of emotional intelligence (EI) in managing
  • Understand your own attitudes toward empowering management
  • Describe the major organizational structures and the differences between them
  • Explain the different factors that motivate workers and how a manager can use them to improve employee performance
  • Identify the defining characteristics, benefits, and unique challenges of empowered teams
  • Explain how coaching employees is a vital part of managing in any organization
  • Discuss the challenges of discipline and how a manager should deal with such situations

Notes

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.

Project Management Institute, , the Registered Education Provider logo, Project Management Professional, , Project Management Body of Knowledge, , Agile Certified Practitioner, -, Risk Management Professional, -, the Talent Triangle, and the Talent Triangle logo are marks of the Project Management Institute, Inc.

Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (® Guide) - Sixth Edition, Project Management Institute Inc., 2017.

The following list outlines the you will earn for completing this course, based on the certifications you have.

CAPM®/PMP®/PgMP®
Ways of Working PDUs: 1
Power Skills PDUs: 3.5
Business Acumen PDUs: 0.5
TOTAL: 5

PfMP®
Ways of Working PDUs: 0
Power Skills PDUs: 3.5
Business Acumen PDUs: 0.5
TOTAL: 4

PMI-ACP®
Ways of Working PDUs: 1
Power Skills PDUs: 3.5
Business Acumen PDUs: 0.5
TOTAL: 5

PMI-PBA®
Ways of Working PDUs: 0
Power Skills PDUs: 3.5
Business Acumen PDUs: 0.5
TOTAL: 4

PMI-RMP®
Ways of Working PDUs: 1
Power Skills PDUs: 3.5
Business Acumen PDUs: 0.5
TOTAL: 5

PMI-SP®
Ways of Working PDUs: 0
Power Skills PDUs: 3.5
Business Acumen PDUs: 0.5
TOTAL: 4