Product Details
Topics Covered
- Interpersonal communication
- Collaboration
- Teamwork
- Communication strategies
- Active listening
- Sources of power
- Authority
- Decision making
- Conflict resolution
- Cross-cultural communication
- Power distance
- Collectivism
- Individualism
- Effective meetings
- Meeting agendas and minutes
- Virtual meetings
- Collaboration tools
Key Features
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Real-world case studies
- Fully accessible
- Expert-supported
Course Preview
Course Description
Learning Outcomes
- Identify the factors in interpersonal communication
- Modify communication strategies to be successful in small and large groups
- Devise a strategy for working effectively in remote settings, including in telework settings
- Explain the purpose of various types of meetings and explain the outcomes expected
- Attend a meeting and perform the role of an effective communicator in the meeting
- Prepare for, moderate, and follow up after a meeting to ensure effective use of organizational resources
- Document a meeting and distribute minutes or a meeting summary as appropriate
Notes
This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
As an
Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive
credit. Learners will have three attempts at all graded assessments.Project Management Institute,
, the Registered Education Provider logo, Project Management Professional, , Project Management Body of Knowledge, , Agile Certified Practitioner, - , Risk Management Professional, - , the Talent Triangle, and the Talent Triangle logo are marks of the Project Management Institute, Inc.Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (
® Guide) - Sixth Edition, Project Management Institute Inc., 2017.The following list outlines the
you will earn for completing this course, based on the certifications you have.CAPM®/PMP®/PgMP® |
---|
Ways of Working PDUs: 0 |
Power Skills PDUs: 3.5 |
Business Acumen PDUs: 1.5 |
TOTAL: 5 |
PfMP® |
---|
Ways of Working PDUs: 0 |
Power Skills PDUs: 3.5 |
Business Acumen PDUs: 1.5 |
TOTAL: 5 |
PMI-ACP® |
---|
Ways of Working PDUs: 0 |
Power Skills PDUs: 3.5 |
Business Acumen PDUs: 1.5 |
TOTAL: 5 |
PMI-PBA® |
---|
Ways of Working PDUs: 0 |
Power Skills PDUs: 3.5 |
Business Acumen PDUs: 1.5 |
TOTAL: 5 |
PMI-RMP® |
---|
Ways of Working PDUs: 0 |
Power Skills PDUs: 3.5 |
Business Acumen PDUs: 1.5 |
TOTAL: 5 |
PMI-SP® |
---|
Ways of Working PDUs: 0 |
Power Skills PDUs: 3.5 |
Business Acumen PDUs: 1.5 |
TOTAL: 5 |