Skye Learning HR Skills®: Coaching - Details Page

Product Details

Topics Covered

  • Coaching versus Mentoring
  • Triggers for coaching
  • The coaching process
  • GROW Model
  • SMART goals
  • Active listening
  • Monitoring and feedback

Key Features

  • Mobile-friendly
  • Audio-enabled
  • Badge and credit-awarding
  • Fully accessible
  • Games & Flashcards
  • Expert-supported
  • Video content

Course Preview

Course Description

Learning Outcomes

  • Explain why coaching employees is a vital part of managing in any organization
  • Differentiate between coaching and mentoring
  • Identify signals that coaching is needed
  • Summarize the GROW model for coaching
  • Explain the SMART technique of goal setting
  • Describe active listening and discuss its importance when communicating with employees
  • Discuss the monitoring and follow-up coaching process

Notes

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

As an Accredited Provider, MindEdge offers for its learning events that comply with the Continuing Education and Training Standard.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive credit. Learners will have three attempts at all graded assessments.

Project Management Institute, , the Registered Education Provider logo, Project Management Professional, , Project Management Body of Knowledge, , Agile Certified Practitioner, -, Risk Management Professional, -, the Talent Triangle, and the Talent Triangle logo are marks of the Project Management Institute, Inc.

Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (® Guide) - Sixth Edition, Project Management Institute Inc., 2017.

The following list outlines the you will earn for completing this course, based on the certifications you have.